We collect and use the personal information of our customers as reasonably necessary to it facilitate our interactions with you and to enable your participation in the rewards program. We are committed to handling your personal information in a manner that respects your privacy. This Statement, as amended from time to time, describes that commitment and the uses to which customer information may be put.
What type of information do we collect?
We may collect the following personal information including: name, mailing address, phone number, email address, financial account information, such as credit card number and other payment information.
We may also collect additional information about you in certain circumstances, such as:
If you create an account on our website or our app or if you register a loyalty card - your username, password, address, birthday (optional) and phone number (optional) will be collected.
If you are a rewards program account holder, we will link your personal information to your purchase activity made using all registered loyalty cards and digital cards. We will use your personal information to assign eligible rewards to your reward balance.
If you use our app to buy goods information such as your device ID, your location and stores near you and visited by you may be collected.
When you visit our website, we may automatically collect website use information. This information may include information about your internet service provider, your operating system, browser type, domain name, internet protocol (IP) address, your access times, the website that referred you to us, the pages you request, and the date and time of those requests. Our collection of website use information may involve the use of cookies. Cookies help us to improve our website and your site experience. We use cookies to see which areas and features are popular and to count visits to our site.
How is this information used?
We may use information about you to:
Process payments and manage your use of our products and services, including your accounts and program participation
Prevent fraud and protect the security of information, accounts and transactions with us
Communicate with you about your orders, subscriptions or purchases, your services, accounts and program participation, a contest you have entered, and your requests for information
If you choose to receive information, we may email you information about our products and special offers
Do we share personal information with third parties?
We may share certain personal information with companies that provide support services to us (such as credit card processors, mailing houses orwebsite hosts) when and as necessary to enable/facilitate us to provide you with our products and services in a convenient and cost effective manner. These companies may use information about you to perform their functions on our behalf. We have no control over third party sites and resources and we are not responsible for and do not endorse such sites and resources.
We may disclose specific information (i) upon lawful request, in response to legal process, and when required to comply with laws, (ii)to enforce our agreements, corporate policies, and terms of use or (iii) to protect the rights, our property or safety, our employees, agents, customers, and others. By providing your personal information to us, you consent to the collection, transfer and processing of your personal information and agree that your personal information may be subject to access requests from governments, courts or law enforcement in Canada.
We does not sell personal information, including contact information, to third parties. We will also not otherwise provide personal information to third parties for commercial use, except as described above to enable us to provide requested services to you.
If you participate in any blog or other online forum on our website, any personal information that you post can be shared with site visitors.
When you interact with our loyalty program, we also receive and store certain personally nonidentifiable information. Such information, which is collected passively using various technologies, cannot presently be used to specifically identify you. We may store such information itself or such information may be included in databases owned and maintained by our affiliates, agents or service providers.
How secure is my personal information?
We take reasonable steps to maintain appropriate physical, technical and administrative security to help prevent loss, misuse, unauthorized access, disclosure or modification of personal information. While we take these reasonable efforts to safeguard your personal information, no system or transmission of data over the Internet or any other public network can be guaranteed to be 100% secure.